3 Steps to a Life-Changing Apology

Apologies are easy. It’s swallowing that jagged little pill of pride that’s hard. A genuine apology (with no sneaky agenda) can transform the dynamic in any relationship from a charged adversarial stand-off into the elegant dance of partnership. A wonderful karma-fixer, an apology can avert years of upset and disconnection. Too often, though, excuses deny

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